Terms & Conditions

Using this website

These terms explain the use of The North Services website and our enquiry process. Please use the website lawfully and provide accurate information that you are authorized to share. Do not interfere with the website, attempt unauthorized access, or submit harmful or misleading material.

Enquiries and service agreements

Sending an enquiry requests a response; it does not confirm an appointment, start paid work or create an obligation to purchase. We confirm availability, requirements, scope, fees and next steps with you before proceeding.

A written proposal or service agreement sets the terms for an accepted project, including deliverables, responsibilities, equipment, third-party subscriptions, payment, changes, cancellation and support. Those agreed project terms apply to that work, subject to applicable law.

Our service scope

Technology services include smart homes and businesses, security and access systems, networks, audio and video, managed IT, cybersecurity and business software. Assessment, equipment, installation, labour and support may have separate charges agreed before work begins. Access to devices, networks or business data requires authorization and an agreed scope.

Commerce services cover business registration and licensing support, business plans and development, and branding and marketing. Government, licensing and other third-party decisions remain with the relevant authority. Specialist legal, accounting or regulated advice must come from an appropriately qualified provider.

Education services cover admissions guidance and institutional referrals for domestic and international applicants. Institutions decide eligibility, admissions, program availability and fees. We do not guarantee admission or provide immigration, study-permit, legal, OSAP or financial-aid application services. Do not send financial-aid credentials or sensitive application documents through public enquiry forms.

Availability, delivery and support

We serve clients across Canada. Suitable onsite work outside the Greater Toronto Area may be arranged through qualified local partners, depending on the project and availability. Delivery dates and responsibilities are confirmed for each engagement.

Routine support is provided during agreed business hours. Emergency or after-hours service is subject to availability and a separately agreed scope and fee. Website information does not promise continuous monitoring, uninterrupted service or 24-hour support.

Fees, changes and cancellation

Consultation and project fees are determined individually. We identify applicable charges and payment terms before you accept paid work. Any requested change to scope, timing or cost must be agreed with you.

Contact us promptly to discuss rescheduling, cancellation, an error or a service concern. The applicable service agreement and law determine any refund or cancellation rights. Nothing in these terms removes statutory consumer rights, remedies, warranties or protections.

Third-party products and referrals

Products, software, institutions and independent service providers may have their own terms, fees, availability and privacy practices. We identify relevant third-party responsibilities during the enquiry or project process. A website link is provided for convenience and does not guarantee the linked content or service.

We seek the appropriate permission before sharing your enquiry with an institution or independent referral partner.

Privacy and communications

Our Privacy Policy explains how we handle personal information. Do not submit passwords, Social Insurance Numbers, banking credentials or sensitive identity documents through public forms, chat, SMS or ordinary email. We will arrange an appropriate method if information of this kind is necessary for authorized work.

We may respond to your enquiry using the contact details you provide. An enquiry does not automatically subscribe you to promotional messages. SMS/MMS and optional marketing require their own applicable consent choices; providing a phone number alone is not SMS consent.

Website content

Website information is general and may change. Confirm current suitability, availability and project requirements with us before relying on it for a purchase or implementation decision. The website itself is not a substitute for service-specific professional advice.

The North Services name and original website content, and any third-party trademarks or licensed materials, remain the property of their respective owners. Please obtain permission for reuse beyond what applicable law permits.

Questions and updates

We may update these website terms as our services or website change. Changes do not remove your statutory rights or automatically replace an existing signed service agreement. Contact us to raise a question or concern.

The North Services

Email: info@thenorthservices.com

Phone: +1 289 327 2200

Mail: 1110 Finch Avenue West, Unit 306, North York, Ontario, Canada M3J 3M2